Websites using Genesys Cloud
Description of Genesys Cloud: Genesys Cloud is an all-in-one cloud-based contact center software built to improve the customer experience.
Genesys Cloud is used by 0.09% of websites in the Marketing automation category.
Personal Finance is the most popular main category among the websites using Genesys Cloud.
Home Utilities is the most popular subcategory among the websites that are using Genesys Cloud.
The technologies that are most often used together with Genesys Cloud are Open Graph, core-js, Facebook Pixel, Bootstrap, Google Font API, PHP, jQuery, Google Tag Manager, Facebook, reCAPTCHA.
Our AI based recommender engine (trained on 100 million data points) suggests that websites using Genesys Cloud may also be interested in using these other technologies: OneTrust, AudioEye, Eloqua, AngularJS, JW Player, Iubenda, Bootstrap Icons, Zen Cart, CentOS, Adobe Flash.
Top IAB Industry Verticals using Genesys Cloud
Top 10 technologies that are most often used together with Genesys Cloud
Technologies that are most interesting for website using Genesys Cloud, as determined by our AI recommender
Distribution of domains using Genesys Cloud over IAB1 verticals
Introduction to Genesys Cloud
Genesys Cloud is a cloud-based contact center solution that provides businesses with features such as call routing, chat, email, and social media management. It allows for seamless communication between customers and agents across multiple channels, and provides real-time analytics and reporting for businesses to track performance. The platform also offers workforce engagement management tools, including scheduling and coaching capabilities, to help optimize agent productivity and improve workforce management.
Practical Applications
of Genesys Cloud
- Customer service and support: Genesys Cloud can be used to manage customer interactions across multiple channels, including voice, chat, email, and social media.
- Sales and marketing: Genesys Cloud can help sales and marketing teams to engage with customers more effectively and personalize interactions based on customer behavior and preferences.
- Contact center management: Genesys Cloud offers a comprehensive set of tools for managing contact centers, including real-time reporting, workforce management, and quality monitoring.
- Workforce optimization: Genesys Cloud can help organizations to optimize their workforce by providing insights into agent performance, identifying training needs, and automating scheduling and other tasks.
- Collaboration and communication: Genesys Cloud can facilitate collaboration and communication among teams, enabling them to work together more efficiently and effectively.
Benefits and Advantages of Genesys Cloud
- Increased efficiency and productivity for call centers
- Ability to handle large volume of customer interactions
- Improved customer experience through personalized service
- Access to real-time analytics and reporting for better decision making
- Flexibility to scale up or down based on business needs
- Reduced IT costs and maintenance requirements
- Integration with other business applications for seamless workflows
- Remote work capabilities for employees
Distribution of domains using Genesys Cloud over IAB2 verticals
Most popular websites using Genesys Cloud
Less popular websites using Genesys Cloud
Distribution of domains using Genesys Cloud over 1 million most popular domains
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Distribution of domains using Genesys Cloud over domain ages
The average age of websites using Genesys Cloud is 11 years.
The average page rank (measure of backlink strength) of websites using Genesys Cloud is 1.86.
5 technologies that are less often used together with Genesys Cloud
| Technology | % of use together with Genesys Cloud | Website |
|---|
| Facebook Login | 1.3889 | https://developers.facebook.com/docs/facebook-login/ |
| HCL Commerce | 1.3889 | https://www.hcltechsw.com/commerce |
| theTradeDesk | 1.3889 | https://www.thetradedesk.com |
| Reddit Ads | 1.3889 | https://advertising.reddithelp.com/ |
| Pepperjam | 1.3889 | https://www.pepperjam.com |
